The National Account Manager role will be responsible for managing the relationship with value retail customers and developing our commercial relationship to support future growth. This is a broad National Account Manager position with key strategic customers. Taking ownership of customer relationships, the National Account Manager will balance external customer requirements with the support of a cross functional selling team including category, shopper marketing and supply chain. With regular exposure to leadership teams within the UK, the national account manager will be fully responsible for the account management life cycle.
Key Responsibilities
* The delivery of customer AOP P&L; encompassing agreed volume, NSV, GP & GP% measures.
* The pricing, promotion, negotiation, and account planning of the customers.
* Developing customer relationships and bring the customer strategy into JDE.
* Understanding of category, market, customer, and consumer dynamics.
* Negotiation of NPD listings, distribution increases, feature plans and shopper activation.
* Leadership of internal business planning & stakeholder management.
Qualifications
* Proven UK Account Management experience in a retail FMCG brand environment, preferably having experience of dealing with customers within the discounter’s sector.
* Strong organisational skills with the ability to work with others to deliver a specific customer strategy.
* Ability to demonstrate NSV growth achievement and a strong ability/restlessness to seek out further growth.
* The nature of this role requires strategic capability, strong internal networks and cross-functional relationship building skills.
* Ability to deal with ambiguity, lack of data and at ease with difficult and demanding customer conversations.
* Degree educated (or equivalent).
Additional Information
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