Job Title: Service Designer
Location: Bristol area
Salary: Competitive, dependent on qualifications and relevant experience
Role Overview
As a Service Designer, you will design and implement IT end user and services migration solutions to ensure successful transfer and adoption of user IT accounts, desktops/laptops, infrastructure, applications, and systems access. You will collaborate with a small end user migration team, including a Services Transition Lead, User & End User Compute Coordinator, deployment & floorwalking team, and the primary IT Service Provider within an IT & Records programme workstream. Your role involves engaging with other programme workstreams, transferring sites, and their end users.
Key Responsibilities
1. Design and Implementation: Develop IT service solutions to address transfer and business change requirements.
2. Collaboration: Work with transferring sites personnel, the migration & service transition team, and the primary IT Service Provider to validate solution requirements.
3. Technical Guidance: Provide support and guidance to the migration and service transition team.
4. Scalability and Security: Ensure solutions are scalable, secure, and aligned with enterprise architecture and IT service management arrangements.
5. Planning and Execution: Support planning, testing, and execution of IT services migration.
6. Issue Management: Proactively address and escalate issues as necessary.
7. Operational Support: Maintain safe, compliant, and secure business operations and support people change imperatives.
8. Continuous Improvement: Identify, share lessons learned, and implement continuous improvement activities.
About You
* Expertise: Strong understanding of IT end user, compute, infrastructure, applications, and systems migration principles.
* Problem-Solving: Excellent analytical skills.
* Communication: Strong stakeholder management abilities.
* Multi-tasking: Ability to manage multiple site migrations simultaneously.
* Experience: Experience in developing and delivering service migration solutions in IT change, transformation, transition, and M&A scenarios (desirable).
Why Apply?
Join a dynamic team where your IT migration expertise will drive successful transitions and business change. Be part of a collaborative environment that values innovation, security, and continuous improvement.
Additional Information
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to high technology industries. We appreciate your interest in this vacancy. If you don't hear from us within 7 working days, please assume your application was unsuccessful. You are welcome to resubmit your CV/details in the future for consideration.
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