Job Role: Service Controller Rota: Monday - Friday - DAYS Salary: £28,000 - 38,500 About the Company: My client, a large Forklift Hire company operating nationwide, is seeking a skilled Service Controller to join their dynamic team. This is a fantastic opportunity to work with a reputable company and play a crucial role in their operations. Role Overview: As a Service Controller, you will be responsible for managing hire enquiries and coordinating service activities to ensure smooth and efficient operations. Your key responsibilities will include: Hire Enquiries: Handling hire enquiries via telephone, email, and our online ordering system. Customer Service: Dealing with calls from customers and arranging for engineers to attend breakdowns. Job Card Management: Updating job cards on the internal database and allocating jobs to engineers. Machine Availability: Checking the availability of machines and ensuring their statuses are always up-to-date on our systems. Coordination: Coordinating with the engineering and transport teams to ensure the correct machines are ready and delivered to customer sites. Communication: Communicating effectively with colleagues and providing a helpful and friendly point of contact for depot enquiries.Ideal Candidate: The ideal candidate for this Service Controller role will have: Industry Experience: Previous experience in the Plant, Powered Access, Tool, or Material Handling industries. ...