Customer service Administrator / Permanent / Deeside / Office Based / Immediate Start Your new company My client, a leading manufacturing business based near Deeside, is seeking a professional Customer Service Administrator to join their team on a permanent basis. They are a multinational company with production in the UK, South Africa and China and supplying to Europe, Asia, Australasia, Africa and the Middle East. Join a company that is recognised for their high-quality service and quality products and who are repeatedly recognised for the care they take over the service they provide. Your new role The position is offered full-time Monday to Friday with working hours from 09.00am until 17.00pm. PLEASE NOTE – you need to drive to get to the office location and the role is based fully on-site. Some of your duties will include but not limited to Taking telephone orders Giving sales advice on company products Checking all orders that have been received by suppliers and processing Proof of Delivery notes when required. Keeping spreadsheets up to date Keeping internal spreadsheets up to date (failed deliveries etc) Checking emails of absent team members Quoting customers Answering the telephone, transferring calls and taking messages Purchase order processing Dealing with failed delivery queries, arranging re-delivery and raising aborted delivery charges Updating customer orders Checking Sage Pay daily for any fraud messages Sending out product brochures when requested Sending out sales order confirmations daily Ad-hoc projects, when required What you'll need to succeed Proven history of an office-based customer service position Ability to drive and access to your own vehicle in order to get to the premises Strong communication skills, both written and verbal Passionate about providing first-class customer service Great attention to detail What you'll get in return Great working environment Free parking Friendly and supportive team Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4772764