Overview
The post holder will work within the Bristol & Weston NHS Foundation Trust and be responsible for providing a welcoming and efficient service as the patient first point of contact with the Emergency Department. This will include greeting and signposting patients and relatives, processing patients using the Care Flow EPR System and liaising with clinicians and colleagues to facilitate a smooth and timely flow of patients through the department. The post holder will be required to work 12 hour shifts including evenings, nights, weekends and Bank Holidays and to participate in a 24/7 roster. The role is responsible for setting high standards of patient care by enacting the Trust\'s values at all times.
This vacancy may close earlier than advertised, if a sufficient number of applications are received.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As an equal opportunities employer we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Responsibilities
* To register patients on the Careflow EPR clinical system
* Updating patients demographic details when required
* Issue Cas Cards for the Clinical staff for triaging patients
* Answer reception telephone and deal with any queries
* With discharged paperwork send out discharge letters to GP and Health Visitors
* Prep notes for scanning
* Scan notes, upload to clinical system and quality check
* Book appointments for plastics clinic and Consultant review clinics
Qualifications / Requirements
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Hospitals and Health Care
For further details / informal visits contact: Name: Elaine Hayward | Job title: Reception Supervisor | Email: elaine.hayward@uhbw.nhs.uk | Telephone: 0117 3428210
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