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Wholesale KYC Operations Middle Office Analyst, Bournemouth
Location: Bournemouth, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 86a1650f9d2b
Job Views: 44
Posted: 24.06.2025
Job Description:
Are you interested in developing new skills in an inclusive and fast-growing team?
As a KYC Middle Office Associate within our Front Office team, you will serve as the primary contact and expert on onboarding new customers, handling additional business requests, and renewing existing customer KYC records. Your role will involve facilitating KYC execution across all teams, including new business and renewals, as well as remediation activities. You will establish strong relationships with both internal and external customers, ensuring that the KYC component of the client onboarding process is exceptional, efficient, and world-class.
Job responsibilities
* Manage the KYC book of work for New Business/Renewals for the designated Front Office sub-LOB.
* Prioritize active requests, provide status updates on key onboardings, and manage the end-to-end process.
* Build and develop strong partnerships, identify challenges, and eliminate roadblocks with all internal partners.
* Work with the Front Office teams, directing clients as required, to obtain all necessary supporting evidence to fulfill KYC due diligence.
* Ensure all information to and from clients is accurate, complete, and compliant with AML, local, and corporate due diligence requirements.
* Coordinate case prioritization, capacity planning, and assignment with our Global Maker teams and QC.
* Stay up-to-date with process and procedure changes, regulatory updates, and communicate impacts to business partners.
* Manage personal workload and priorities, ensuring timely escalation of risks/issues to management.
* Identify and execute process improvements, and support key process and technology initiatives.
* Act as a role model to peers, driving training and sharing best practices.
Required qualifications, capabilities, and skills
* Strong written and oral communication skills, with experience in conflict resolution.
* Resilient interpersonal skills, ability to partner with internal stakeholders, influence, and negotiate effectively.
* Client-focused mindset with a strong controls awareness.
* Proactive and flexible approach to workload and team targets.
* Effective time management and organizational skills for maximum productivity.
* Working knowledge of KYC, Compliance, and AML standards.
* Understanding of the financial industry.
* Knowledge of various client types, including corporates, financial institutions, banks, government entities, and private companies.
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