In this role, you will be a central point of contact for clients, suppliers and subcontractors. You will manage incoming / outgoing orders monitor completion, maintain accurate records and provide backup support to Senior management. Work closely with the machine shop & production managers to ensure all orders in the workshop runs smoothly and on time. The Role: • Act as point of contact for customers, updating and communicating with them on a daily basis, escalations, and service coordination • Chasing / progressing suppliers. • Responsible for daily management of customer purchase orders. • Purchasing components, This may include tooling, consumables and raw materials. • Track internal stock parts, updating and correcting stock, This will involve some physical work. • Distribution of new route cards to relevant departments. • Works closely with the machine shop manager for future planning of works capacity. • Undertake additional duties as reasonably required by the Engineering Manager • Administration support as and when required. Skills, Qualifications & Experience Essential • Experience handling technical documentation and structured filing systems • Confident telephone Skills • Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) • Strong organisational skills with excellent attention to detail • Ability to manage multiple priorities and meet deadlines • Written and verbal communication skills • Ability to work both independently and as part of a team • High level of confidentiality, integrity, and reliability Desirable Experience in an administrative role, ideally within an engineering, manufacturing, technical, construction, or industrial environment • Exposure to engineering drawings, technical specifications, or change management processes • Experience supporting engineering projects or maintenance teams • Experience working in the engineering / machining industry. • Computer literacy. • Attention to detail. • Experience dealing with suppliers/customers.