Job Description
Location: 59 Moy Road
There has never been a more exciting time to join Donnelly Group and advance your career. With our new showrooms now open in Dungannon, we can offer excellent facilities, industry leading pay, and full training to support your continued development.
As a Trainee Warranty Administrator, you will support the team in processing warranty claims and ensuring all information is accurate and up to date. You will also assist with checking documentation, tracking claims, and maintaining organised records while learning key warranty processes.
About The Role
What You’ll Be Doing:
* Help prepare and submit warranty claims using internal systems
* Check repair paperwork to ensure details are correct and complete
* Track claims and follow up on any that are delayed or rejected
* Work with technicians and service advisors to gather the correct information
* Keep records of claims and related documents organised
* Learn warranty policies and procedures
* Assist with general administrative tasks within the service department
What We Offer
* Competitive salary with bonus opportunities
* Full training and support
* 30 days annual leave
* Pension, life insurance, and healthcare benefits
* Career development opportunities
* Additional benefits such as Cycle to Work Scheme and enhanced parental leave
Additional Information
This role may include other reasonable duties as needed. Donnelly Group is an equal opportunities employer.
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
Donnelly Group is an equal opportunities employer
The company reserves the right to expand the short listing criteria to facilitate the short listing process
Skills Needed
Servicing, Managerial / Operational, People
About The Company
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Company Culture
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Required Criteria
* Strong attention to detail and accuracy
* Excellent organisational and communication skills
* Proficiency in Microsoft Office
* Ability to work independently and under pressure
Desired Criteria
* Previous automotive experience is advantageous but not essential
Closing DateFriday 17th April, 2026
Contract Typefulltime
SalaryBased on Experience #J-18808-Ljbffr