Customer Service Advisor
Location: Peterborough, PE2
Salary: £15.47 per hour 37 hours a week, over 5 days Monday - Friday
Temporary role until 30th November 2026 (could be extended)
Role: to carry out a wide range of specified routine and non-routine tasks to support in providing a high quality, efficient service within a Customer Service Hub dealing with a Group Fleet Service. This includes data entry, responding to emails and other forms of communication. This requires excellent communication skills and a good standard of written and spoken English.
Main Duties and Responsibilities:
* General administration
* Data entry
* Responding to emails and other forms of communication
* Data input and some data analysis
* System input
* Contacting key stakeholders
* Process improvement
* Support with presentations
Skills essential:
* General administration skills
* Data input and analysis
* Excellent communication skills both spoken and written
* Excellent IT skills
Skills Desirable:
* Project management skills
* Ability to evaluate feedback and ensure continuous improvement in processes.
Education:
A good standard of education is required; relevant educational qualifications in business management would be an advantage
A car or other mode of transport is an advantage, as there will be the occasional need to go to other sites (monthly)