Job Description: Sales Assistant at JD Sports
Location: 0029 Camden, 213/219 High Street, Camden, United Kingdom
Req #: 1341
Date: 02 May 2025
Established in 1981, JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms, with stores across various markets worldwide. Listed on the London Stock Exchange since 1996 and a FTSE100 company since 2019, JD Sports continues to grow both in the UK and internationally.
Our goal is to be the leading global omnichannel retailer in the sports and outdoor industry. We aim to be a people-led, innovative, and customer-focused organization that excels operationally and seeks new growth opportunities.
Role Overview:
We are seeking an enthusiastic Sales Assistant to deliver exceptional customer service and contribute to our store's success. This role offers opportunities for career development and progression within JD Group.
Responsibilities:
* Provide excellent customer service by greeting customers warmly and understanding their needs.
* Drive and surpass sales targets using in-store devices, promoting the full product range, and maximizing add-on sales.
* Maintain high visual and merchandising standards, ensuring the shop floor is clean, stocked, and displays are organized according to brand guidelines.
* Assist in store operations, support other departments, and adhere to safety guidelines.
* Process sales transactions accurately, including cash and card payments.
* Upsell and cross-sell products to increase sales.
* Keep stock levels optimal and shelves appealing.
* Address customer queries professionally.
* Collaborate with team members to meet store targets.
Role Objectives and KPIs:
* Achieve or exceed monthly sales targets.
* Meet KPIs such as Units, Conversion rate, ATV, UPT.
* Achieve upselling and cross-selling goals.
* Maintain a high Net Promoter Score.
* Ensure stock is replenished and well-organized.
Skills and Experience:
* Positive attitude in a fast-paced retail environment.
* Enthusiasm for personal and professional development.
* Strong interpersonal and communication skills.
* Flexibility to work various shifts, including weekends and holidays.
Benefits:
* 25% employee discount on a wide range of products.
* Exclusive deals and discounts through our benefits platform.
* Access to counselling, health, and well-being services.
* Opportunities for internal development and accredited qualifications.
* Discounted gym memberships at JD Gyms.
* Participation in colleague networks, volunteer initiatives, and employer engagement forums.
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