PLEASE NOTE THIS IS AN INTERNAL VACANCY ONLY OPEN TO CURRENT NHS SCOTLAND STAFF
Location: NHS Borders Newstead
Band 8A; Salary £62,681 to £67,665 per annum.
Contract: Fixed Term / Secondment (12 months)
Hours: 36 hours per week.
This is an exciting opportunity to join the Primary & Community Services Senior Management Team as a Clinical Service Manager for Community Based Services. You will be responsible for the operational leadership, performance and development of a diverse portfolio of community services, ensuring delivery of safe, effective and person-centred care aligned to NHS Borders values and national standards.
Your Portfolio Will Include
* GP Walk‑In Clinic
* Sexual Health Services
* ANP‑led Urgent Care
* Admiral Nurse Service
* Community Administration
* Premises and estate oversight
* Outpatient services and service developments arising from the Clinical Strategy
You will provide visible leadership across these services, ensuring strong governance, high-quality care and delivery of Local Delivery Plan targets, including urgent care access, outpatient performance and service sustainability.
The role involves responsibility for workforce, financial management and performance across a complex, multi-site service. You will play a key role in improving patient flow, maintaining patient safety and ensuring effective use of resources.
Working closely with the General Manager and wider Clinical Board Senior Management Team, you will contribute to the delivery of the Clinical Strategy, supporting the shift towards care closer to home and the development of community-based and outpatient services.
You Will Also Be Expected To
* Lead service performance using quality improvement methodology
* Ensure robust clinical governance, including infection prevention and control, risk management and assurance
* Deliver service redesign and transformation aligned to strategic priorities
* Manage resources effectively, including workforce planning, budget control and estate utilisation
* Engage with staff, patients and stakeholders to support continuous improvement and co-production
* Participate in the on‑call rota
This role requires strong leadership, operational management experience and the ability to work across organisational boundaries to deliver high-quality, sustainable services.
As from 1st April 2026 the Agenda for Change full‑time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro‑rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by the Hiring Manager or the Recruitment Team.
Applicants must have the legal right to work in the United Kingdom. The UK Visa and Immigration Service grants permission to work. NHS Scotland Boards will verify entitlement to work in the UK as part of pre‑employment checks.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.
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