Fleet Response CoordinatorLocation: Mallusk, NewtownabbeySalary: DOEContract: Full-time, PermanentWorking pattern: Monday to Friday, day shift (no weekends)About Hireco TL Ltd.Hireco TL Ltd. is one of the UK and Irelands leading vehicle leasing and maintenance providers, with over 40 years of industry experience. Managing a fleet of more than 8,000 assets, we are the UKs number one purchaser of trailers and a trusted partner to over 70 of the UKs top 100 transport companies.We are a growing and forward-looking business and have recently invested significantly in our people and infrastructure. We have just moved into a new, purpose-built multi-storey facility in Mallusk, Newtownabbey, designed to support our expanding operations and provide a modern, professional working environment.Our site offers free on-site parking, an on-site canteen, and excellent facilities, creating a positive and supportive workplace. As the business continues to grow, we are committed to developing our people and offering genuine opportunities for career progression.The RoleWere looking for an organised, customer-focused Fleet Coordinator to join our operations team in Newtownabbey. This is a key role at the heart of our fleet operation, where youll help ensure vehicles are maintained, defects are resolved quickly, and customers are kept fully informed.If you enjoy problem-solving, working in a fast-paced environment, and being the link between customers, workshops, and suppliers, this role offers real responsibility and visibility.What Youll Be DoingCustomer & Operational SupportAct as a main point of contact for customers via phone and emailRespond to maintenance issues and defects efficiently and professionallyCoordinate breakdown support to minimise vehicle downtimeKeep customers updated with clear, timely communicationFleet & Maintenance CoordinationPlan and schedule routine maintenance, annual inspections, and defect repairsWork with internal systems and telematics to track fleet activityEnsure fleet records and compliance documentation are accurate and up to dateSupplier & Cost ControlLiaise with third-party suppliers and repair agentsRaise and manage purchase orders in line with agreed pricingUse judgement and experience to select the most effective repair solutionsReporting & AdministrationMaintain accurate records and produce operational reportsSupport team priorities and assist with workload managementContribute to continuous improvement and ad hoc operational projectsWhat Were Looking ForExperienceAt least 1 years experience in a coordination, fleet, transport, or operations role (desirable)Customer service experience in a fast-paced environmentExposure to fleet, transport, logistics, or vehicle maintenance is an advantage, but not essentialSkills & AttributesStrong communication skills with confidence on phone and emailCalm, logical problem-solving approachWell organised, with the ability to prioritise tasks and meet deadlinesComfortable using Microsoft Excel and Word (intermediate level)Able to work independently while contributing positively to a team environmentWhat Youll Get in ReturnCompetitive salary (depending on experience)33 days annual leave (including public holidays)Competitive pension contributionPrivate medical insuranceEmployee Assistance ProgrammeFree on-site parkingOngoing training and genuine opportunities for career developmentA stable, weekday-only role with no weekend workingHow to ApplyIf this sounds like the right opportunity for you, wed love to hear from you.Please submit your CV (and a short cover letter if you wish) by clicking the apply button belowHireco TL Ltd. is an equal opportunities employer. We welcome applications from all suitably qualified candidates.WHJS1_NI