An excellent opportunity has arisen for an experienced Receptionist to join a well-established, community-focused housing provider in East Renfrewshire.
This organisation is a registered charity with a strong reputation for delivering safe, affordable, and high-quality homes while supporting tenants and the wider community to live happy, healthy, and fulfilled lives.
The Role
The successful candidate will provide a professional front-of-house service and act as the first point of contact for tenants, visitors, and partners. This role requires excellent customer service skills, proven reception experience, and the ability to handle queries confidently and effectively.
Key Responsibilities
Welcoming and assisting visitors in a friendly, professional manner
Handling incoming calls and emails, directing enquiries appropriately
Managing reception duties including visitor sign-in and appointment coordination
Supporting tenants with queries, applying problem-solving skills to provide effective solutions
Carrying out general administration such as data entry, filing, and updating records
Working collaboratively with colleagues to ensure smooth day-to-day operations
Candidate Requirements
Proven reception/front-of-house experience (essential)
Strong problem-solving skills and the ability to think on your feet
Excellent communication and interpersonal skills
Confident IT user with knowledge of Microsoft Office packages
Ability to multitask and remain calm under pressure
A professional, approachable, and customer-focused manner
What's on Offer
Competitive hourly rate
Working hours: 9am-5pm Monday to Thursday, 9am-4pm Friday
Valuable experience within a respected community-focused organisation.
How to Apply
This is an immediate start - please call Laura today on (phone number removed) for a confidential chat or send your CV to (url removed)
RG Setsquare is acting as an Employment Business in relation to this vacancy