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Metering regulatory performance analyst

Centrica plc
Performance analyst
Posted: 1 September
Offer description

Join us, be part of more.

We’re more than an energy company; we’re a family of brands revolutionising how we power the planet. We energise a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, committed to igniting positive change in our communities. Working here offers purpose, passion, and potential. We do energy differently — making, storing, moving, selling, and mending it.

About your team:

At British Gas, our mission is to sell it and mend it. We’ve powered UK homes and businesses for over 200 years and are now making the UK greener and more energy-efficient through smart tech like thermostats, heat pumps, solar panels, and EV chargers, helping customers reduce their carbon footprint.

Metering Regulatory Performance Analyst

Permanent - Full-time or Part-time

Location: Leicester with flexible home working

About your role:

This role is within the Metering & Industry Performance team, part of the Business Excellence function in British Gas Business Energy. It focuses on driving operational performance by monitoring metering regulatory objectives, developing performance reports, insights, and controls to manage risks and identify optimisation opportunities.

Key responsibilities include:

* Maintaining performance reporting for regulatory bodies to demonstrate progress on industry metering objectives and obligations.
* Collaborating with metering and operations teams to establish routines, monitor metrics, and set targets.
* Building relationships with internal and third-party stakeholders to develop and deliver performance insights.
* Analyzing data to identify trends, risks, inefficiencies, and opportunities, providing recommendations for improvement.
* Monitoring operational performance and evaluating change initiatives.
* Forecasting performance and setting challenging yet achievable goals.
* Staying informed on industry trends and best practices to benchmark performance.

What we’re looking for:

* A customer-focused individual with strong knowledge of metering operations and experience in complex organizational and regulatory environments.
* Experience in the UK energy market, covering Electricity and Gas, with a good understanding of the regulatory framework.
* Strong collaboration skills, with the ability to build cross-functional relationships and manage diverse stakeholders effectively. Excellent analytical skills, with experience using SQL, Excel, and Power BI for large datasets, performance assessment, and opportunity identification.
* Clear and confident communicator, capable of presenting detailed insights to senior management to support decision-making.

Why apply?

We’re a people-centric place that supports diverse realities. Our total rewards are flexible to meet your needs, supporting you and your family physically, emotionally, and financially. Discover more about why we’re a great place to work at https://www.morethanacareer.energy/britishgas.

If you’re energetic, passionate about sustainability, and eager to grow personally and professionally, join us where your voice matters, your growth is prioritized, and your ambitions are supported.

Help us, help you. Share your information throughout our recruitment process to help us understand and support your journey.

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