Overview
Contract: 40 hours per week
Location: Westfield, Stratford
Salary: £12.94 per hour; OTE 1st Year £28,020.64
Awards
* Retail's 3rd Best Company to Work For - Best Companies 2024
* We have been awarded a 3 star accreditation for 'World Class levels of Engagement' for 19 years running - Best Companies 2024 - based on colleague feedback
* 'Employer of the Year 2024’ - The UK Jewellery Awards
Main Responsibilities
It means knowing how to encourage love and appreciation for our products. So it means knowing each one of them and what makes it special.
It means knowing how to display and present those products in a way that lights up customers’ eyes as they pass our windows and once they’re in store too.
It also means listening to customers to understand their needs and price ranges, too. How much they would like to spend for something really special. And how you can help them find that.
And it means seeing customers’ eyes light up when we help them find the perfect item. Gifts for friends, family and loved ones. People treating themselves to something special. Engagements, weddings, birthdays and Christmases.
Make no mistake, there's a lot to learn. About the products, the people and the Beaverbrooks Way.
And be prepared for accountability. Truth is, you’re going to have to work hard if you want to keep up. But, believe us, you’ll want to keep up.
We’re realistic about people’s goals. That’s why our sales targets are always based on the last year’s achievements. We let you know how well you’re doing so you can grow your skills and help grow the business. And so we can reward you properly when you do even better.
Ideal Candidate
As for you, well, your passion for the customer experience is only equalled by your down-to-earth approach. And you’ll love working with colleagues who share the same values and commitment to amazing service as you.
You’re the kind of person who knows the value of listening to customers. Who’s open and honest with them. Who likes to turn the everyday into the extraordinary.
Maybe you’ll have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… You’ll certainly have a great eye for detail and what good looks like.
And you not only have a brilliant instinct, but also an understanding that you’re going to have to put plenty in to get out what you want. That’s what makes you truly unique.
This role would be great for candidates who are currently Sales Assistants, Retail Assistants and Retail Sales Associates.
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