We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess the skills necessary to help us meet future business challenges.
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Customer Service Agent
Reference: JUL20256848
Expiry date: 2025-08-27 14:38:00.000
Location: Leeds
Benefits: A superb range of benefits
Position: Customer Service Advisor
This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists at our busy site.
As part of a team of specialist Customer Service Advisors, you will be the face of our Bodyshops. Your responsibilities include booking customer cars for repair, preparing job cards, providing vehicle progress reports, arranging courtesy cars, and handling financial transactions with attention to banking and security arrangements, including excess payments on insurance policies. A full UK Manual Driving Licence is required.
You will liaise directly with customers, the bodyshop, and third parties to ensure an excellent customer experience.
Why choose FMG RS?
We offer a fantastic basic salary and many benefits, including:
* Uncapped monthly bonus schemes and a guaranteed bonus during holidays
* Starting with 23 days annual leave plus public holidays and an extra day off for your birthday
* Free life assurance (x2 your basic salary)
* Exclusive vehicle-leasing schemes
* Pension and save-as-you-earn share scheme
* A Benefits App with retailer discounts and cashback deals
* Well-being services including 24/7 GP, mental health support, physiotherapy, and health plans
* Wagestream App for financial control over your pay and discounts
* Part of ZIGUP, a leading provider of mobility solutions supporting the UK, Ireland, and Spain
* Opportunities for earning through bonus schemes and career progression
* Investment in your development and growth within FMG RS and ZIGUP
* Growing industry presence with investments in EV capabilities, workshops, and training centers
Join the FMG RS family
We believe in our people and their unique contributions. We are agile, expert, imaginative, reliable, and committed to your career development. What are you waiting for?
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