Edinburgh
We are looking for a highly efficient and dynamic Finance administrator to join our Finance Department at Grant Westfield, Edinburgh.
Reporting to the transactional finance manager you will be a vital part of the finance function.
If you are detailed oriented, with excellent customer service skills, we want to hear from you. We provide an attractive renumeration package with a wide range of benefits and an inclusive forward-thinking work culture that promotes progress.
36.5 hours, Mondays to Friday.
Key responsibilities:
* Coordinate and collaborate with finance colleagues and other departments such as customer service and sales to handle and resolve accounts receivable related matters appropriately.
* Support accounts payable with invoice processing and supplier queries.
* Ensure credit control policies and procedures are implemented effectively to minimise credit risk.
* Maintaining positive relationships with customers and suppliers whilst effectively resolving queries.
Tasks
* Set up new customer accounts in line with standard operating procedures.
* Monitor customer accounts to resolve queries, ensuring timely payments and address any payment delays or discrepancies promptly.
* Evaluate and assess the creditworthiness of new and existing customers through credit checks and payment history.
* Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records.
* Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.
* Monitor and manage the credit control processes, ensuring adherence to the company’s policies and procedures.
* Support the accounts payable function when required.
The successful candidate’s profile:
Sills and Experience:
Essential:
* Strong knowledge of UK finance principles, practices and regulations.
* Proficient in using financial software and credit management tools – ERP systems, SAP/Epicor
* Excellent analytical skills with the ability to evaluate financial information.
* Knowledge of Microsoft office – preferably intermediate Excel skills
* Ability to implement accounting principles and practices effectively.
* Exceptional attention to detail and accuracy in data entry and documentation
* Outstanding communication skills with the ability to build a good relationship and effectively resolve disputes.
* Ability to work confidently, independently and within a team environment.
Desirable:
* Experience in handling a high volume of transactions.
* Strong time management and organisational skills with the ability to prioritise tasks and meet deadlines.
* Exceptional communication skills to interact with internal and external stakeholders
* Good working knowledge of monthly accounting cycles
* Experience with ERP systems, Epicor is an advantage.
* A good team player able to support both accounts receivable and payable.
* Experience in a manufacturing environment.
Competencies:
Teamwork:
* Friendly, approachable, cooperative, and assists others when required.
* Shares knowledge, ideas and concerns with other members of the team and across the organisation.
* Helps when seeing others being overwhelmed with work or unable to solve a problem.
* Respects cultural differences and different opinions.
Flexibility:
* Responds effectively to changing circumstances.
* Adjusts tasks and priorities when required.
* Demonstrates willingness to change ideas or perceptions based on current information or contrary evidence.
* Open to new ideas and listens to other people’s points of view.
Customer service
* Treats all clients with respect and cultural awareness.
* Accepts responsibility for mistakes, apologises, and makes suitable and timely amendments.
* Takes pride in delivering the highest level of customer service
Organisational skills
* Ensures a clear understanding of the desired result, if unsure, asks for clarification.
* Can work independently and prioritise their workload.
Communication
* Present and discuss views effectively, through formal, informal, written and spoken communication, adjusting style to suit the audience.
* Actively listens to co-workers and customers to gain a better
understanding of their concerns and needs.
Attention to detail
* Performs tasks accurately and thoroughly; double-checks the accuracy of work and adjusts ensure client expectations are met and exceeded.
* Maintains properly equipped work area.
Problem solving
* Acknowledges when does not know something and takes steps to find out.
* Can recognise potential problems and report issues to their manager.
Continuous improvement
* Constantly seeks ways to improve processes, products, or services.
* Seeks out/engages in continuous learning opportunities that develop self and expands organisational intellectual capital.
* Uses feedback from co-workers and clients to continuously improve service
What Grant Westfield will offer you:
Working for one of the leading manufacturing companies in the country, this is a great opportunity to drive positive change and make a significant contribution across the business. In return, you will receive a rewarding and competitive remuneration package, and be based in our Edinburgh office, in the heart of Scotland.
* Discretionary annual bonus scheme.
* 33 days annual leave (includes public holidays), with the opportunity to purchase additional days.
* Flexi hours – with a 3’oclock finish on a Friday!
* Healthcare cash plan.
* Bike to work scheme.
* On-site parking.
* Staff discount.
* Sharesave – an opportunity to purchase company shares.