(37.5 Hrs) Full - time Retail Artist - Liberty | London
Provide personalized beauty consultations to enhance customer experience
Location: London
Job Tags: Operations
About The Role
Full-Time Retail Artist
We are seeking an energetic, passionate Full-Time Retail Artist at our Liberty counter with a passion for clean, luxury beauty to educate clients on Gucci Westman's makeup philosophy while providing the highest level of client experience.
Responsibilities:
* Provide welcoming, personalized, professional service to all customers at all times
* Assist customers with product selection and application
* Provide shade recommendations and assist customers with product selection
* Stay up to date on Westman Atelier products and education; uphold brand guidelines
* Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team; implement learnings on the job
* Practice proper hygiene guidelines when demonstrating products on clients
* Maintain consistent and effective clienteling and follow-up
* Achieve all targets and KPIs - AUS and IPT
* Record and report all OOS to manager; follow up to ensure timely replenishment
* Maintain cleanliness of counter and taster units/testers
Requirements:
* Previous retail industry experience, specifically within the beauty industry preferred
* Previous make-up artistry or luxury skincare experience preferred, however, we welcome applicants who are creative, excited, and eager to learn
* Must be able to follow brand and retailer image guidelines at all times
* Candidates with a passion for the clean, luxury beauty space are preferred
* Must be able to work fully flexible retail hours, including: days, nights, weekends, and special events
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