Overview
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. It's a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Whitehaven team.
The Role
In your high street store you will lead your team to create a customer‑obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality and personal style through fashion. You will create and lead a team that supports one another and delivers results while having fun along the way.
You will be fully accountable for the store performance, working with your Territory Leader to identify opportunities that impact KPI’s, customer service, team development and overall sales, so that we are playing to win.
About you
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service
- Exceptional organisational skills to handle inventory management, stock control and order replenishment efficiently
Benefits
- Generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members
- Special access to hundreds of discounts from top retailers and gyms, along with free workout classes on our rewards platform Runway
- Contributory private pension scheme to help you plan for retirement
- Performance‑related retail management bonus scheme
- Family‑friendly policies including enhanced maternity, paternity and adoption leave, and shared parental leave
- Healthcare cash plan covering medical costs for you and your children, paid for by the company
- Cycle2Work scheme to encourage environmentally friendly commuting and save money
- Life assurance policy covering all employees from day one
- We partner with the Retail Trust and Fashion & Textile Children’s Trust, which may provide additional benefits
Please note – these benefits and perks are non‑contractual and may be changed from time to time.
