Overview
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key Responsibilities
* Maximise profit
o Have a clear focus on delivering great availability for your customers.
o Play an active role in your store to 'sell a £1 & save a £1' to help drive sales.
o Deliver on all agreed actions set for you by your line manager.
* Engage, Develop & Retain Great People
o Proactively support and work with the Talking Shop Rep in your store.
o Support team engagement in your store.
o Play a part in creating an inclusive culture where everyone can be their best.
o Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
* Doing The Right Processes And Doing Them Right
o Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
o A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
o Follow and implement all cash handling and security policies & processes.
o Play your part in providing the best digital service through implementing all 'One Best Way' processes.
* Leadership
o Love your customers by being approachable.
o Look after our own by being respectful.
o Work together by being enthusiastic.
o Hate waste by taking action.
o Care about the business and our people by being considerate.
Required Skills & Experience
* Proven experience in a retail management or supervisory role.
* Communicates effectively with every colleague to deliver store tasks first time, every time.
* Plans and organises the shift, using every member of the team.
* Provides balanced feedback when needed to improve the performance of every colleague.
* Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer
* 15% discount in all Iceland and The Food Warehouse stores.
* 28 days holiday (including Bank Holidays).
* Christmas vouchers – increasing with length of service.
* Refer a Friend scheme.
* Christmas saving schemes.
* Long service awards.
* Option to join a healthcare plan.
* Grocery Aid for free and confidential financial, emotional and practical support.
* Clear career pathways with opportunities for development and progression.
* A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
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