Overview We are seeking a highly organised and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of the prison by providing comprehensive administrative support. The ideal candidate will possess excellent communication skills, a strong proficiency in computer applications, and the ability to manage multiple tasks efficiently. You will be working in Cardiff prison so a valid DBS is essential. Approximately 2-3 months of temporary work available. Weekly pay Hours - 8am - 4.30pm £12.75 per hour. To contribute to the overall success of the service's objectives and maintain effective service delivery by: * Ensuring timely and accurate provision of administrative support. * Dealing politely with all members of staff whilst remaining within procedures. * Highlighting and referring any decisions required outside the scope of this profile. Responsibilities: * Communicating clearly and concisely with customer group providing information on systems and procedures operating within the respective service. * Responding to queries on a timely basis answering them where possible and referring to appropriate person where necessary. * Ensuring that confidentiality as required under Data Protection is strictly maintained reporting any perceived breaches to the line manager. * Communicating with external customers as required ensuring that a professional image is maintained at all times. * Working effectively and flexibly as part of the team assisting others and sharing knowledge openly and willingly. * Participating in training and other development opportunities as agreed within the Performance Management process. * Maintaining good housekeeping standards within own work area immediately reporting hazards and ensuring they are resolved in a timely manner * Bringing to the attention of the relevant party any hazards identified outside of own work area. * Meeting all regulatory requirements. * Complying with Code of Conduct, policies and procedures. * Maintaining all files in an orderly and up to date manner meeting internal standards and external regulatory requirements where applicable. * Preparing, printing and distributing standard forms, documents, letters, etc. as required. * Undertaking ad hoc office duties such as typing, faxing, photocopying as and when necessary. * Ordering stationary, supplies and equipment as appropriate to the team's need gaining approval for expenditure in line with procedures. * To undertake general office management, including premises maintenance and housekeeping. * To provide an efficient, courteous and responsive reception and telephone service to internal and external customers. Essential * Must have enhanced DBS * Ability to work as part of a team, demonstrating support to other team members and other teams. * Ability to use Microsoft office applications to an intermediate standard. * Ability to work under pressure and meet deadlines. * Good written and oral communication skills. Job Types: Full-time, Temporary Contract length: 2-3 months Pay: £12.75 per hour Expected hours: 40 per week Benefits: * Free parking * On-site parking Schedule: * Monday to Friday Language: * English (preferred) Licence/Certification: * DBS (required) Work Location: In person