Job Title & Location
Account Manager – Deeside
Compensation & Hours
Salary: £13.50 per hour. Hours: 25–40 hours per week, either part‑time or full‑time.
Overview
HRGO is recruiting for an office‑based supervisory role responsible for managing administrative processes that support operational delivery across allocated accounts. The role ensures accurate planning, coordination, and recording of activities, with occasional hands‑on support in the warehouse during peak periods.
Key Responsibilities
* Oversee and coordinate daily administrative and operational tasks, including work orders, pick lists, and packing documentation.
* Plan weekly workloads and allocate tasks effectively to team members.
* Supervise packing processes to ensure accuracy, quality, and timely delivery.
* Liaise with the packing team to ensure all orders are completed to required standards.
* Monitor packing progress, address any issues or delays, and manage inventory, including accurate stock records, cycle counts, and stock movement.
* Book deliveries and oversee dispatch operations, ensuring correct documentation.
* Maintain quality control by ensuring packing areas are organised and standards are met.
* Monitor, record, and resolve non‑conformities and customer complaints.
* Communicate regularly with clients regarding requirements, planning, and service levels.
* Build and maintain strong client and supply‑chain relationships.
* Manage budget‑related tasks, including tracking profitability, labour, and packaging costs.
* Ensure accurate billing, filing, and documentation for each client.
Skills & Qualifications
* Intermediate computer literacy, including Excel, Word, and ERP systems.
* Understanding of pricing structures and cost management for client services.
* Strong planning and organisational skills with the ability to prioritise workloads.
* Analytical thinking and problem‑solving ability.
* Excellent communication and interpersonal skills.
* Self‑motivated with a results‑oriented and positive approach.
* Reliable with strong attention to detail.
* Ability to handle challenging client situations professionally.
Contact
For more information, please contact Mia at 0151 439 3051 or email Mia.TongHRGO.co.uk.
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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