Job Title: Reward Administrator
Contract: Full time, 37.5 hours, 12 Month Fixed Term Contract
Location: Kirkstall Forge, Leeds or Salford Quays
Salary: £28,000
Hybrid Role: at least once a week in Leeds Office
About this role
At the heart of everything we do is fair, transparent and well‑run reward. As a Reward Administrator, you'll be a vital part of the Health & Care Services People Team, helping ensure our reward processes run smoothly, accurately and on time. From managing incentive cycles and pay governance activity to supporting managers and colleagues with day‑to‑day reward queries, this is a varied, detail‑focused role where your organisation, systems knowledge and problem‑solving skills will really make a difference.
If you enjoy working with data, processes and stakeholders and want to build strong experience within reward administration this is a fantastic opportunity to grow your career in a supportive, collaborative team.
How you'll help us make health happen
You'll provide comprehensive administrative and operational support to the Reward Team and wider People Team, enabling the effective delivery of both cyclical and adhoc reward activity. Your responsibilities will include:
* Supporting Reward Business Partners with day‑to‑day stakeholder management across People Services, Pay Services, managers and external suppliers
* Managing shared mailboxes and case workflows, responding to reward‑related queries and ensuring timely resolution or escalation
* Acting as the Health & Care Services subject matter expert for the SNOW case management system, maintaining processes and highlighting service risks
* Administering cyclical reward processes such as welcome bonuses, Care Friends, salary frameworks, Pay Governance Committees, People Board submissions and the Annual Reward Review
* Tracking, validating and processing payments accurately and within payroll deadlines
* Supporting core reward activities including incentive cycles, salary surveys, pay governance routines and systems activity
* Providing analytical support for reward‑related transformation and change projects
* Supporting job evaluation activity, coordinating documentation, stakeholders and panel scheduling
* Assisting Workday users by resolving access or functional queries and escalating where appropriate
* Maintaining reward documentation, policies and content libraries to ensure accuracy and accessibility
* Identifying opportunities to improve reward processes, services and user guidance through continuous improvement
Key Skills / Qualifications needed for this role
We're looking for someone organised, detail driven and confident working with people data, systems and processes. You'll bring:
* A solid working knowledge of people administration, reward governance, payroll processes and the importance of data accuracy
* Strong administrative, organisational and documentation skills, with the ability to manage multiple tasks, inboxes and deadlines
* Clear, professional communication skills, with the confidence to explain reward processes and guidance to managers and People teams
* Good analytical skills, including confidence using Excel to interpret data and identify trends
* Experience working with Workday (or equivalent HR systems) to investigate and resolve data or process issues
* A proactive, solution‑focused approach with strong problem‑solving skills
* The ability to build effective working relationships with a wide range of internal and external stakeholders
* Experience using case management tools (such as SNOW) and managing queries in a structured way
* The ability to work independently while contributing positively as part of a team
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
* Flexible Holidays scheme: 25 days holiday, increasing through length of service, with the option to buy or sell.
* Environmental – Payroll giving scheme.
* Financial – Wagestream, Discounts platform, Loan and saving schemes and Enhanced Pension Scheme.
* Mental and Physical – Bupa health insurance as a benefit in kind, Health Assessment, Family mental health line.
* Social – Volunteering days and Be You at Bupa Network
EEO & Diversity Statement
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
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