Job Title: Cover Supervisor and Pastoral Support (Education)
Salary: £23,000 £27,500 per annum
Job Type: Permanent, Full-time
Location: Norwich (travel across Norfolk, Suffolk and Essex)
Hours: 40 hours per week, 08:30am 17:00pm, Monday to Friday, 40 weeks per year
About the Role
Eleven 11 Recruitment are recruiting on behalf of our client for a Cover Supervisor and Pastoral Support to join their education team. This is a varied and rewarding role supporting learners, assisting with daily operations, and ensuring teaching sessions and activities run smoothly across alternative provision locations.
You will provide session cover, pastoral support, exam assistance, invigilation, and general operational support, helping young people engage, learn, and thrive in their education.
What our client is looking for:
Seeking a calm, adaptable, and approachable individual who:
Enjoys working with learners and building positive professional relationships
Can manage multiple tasks and use their initiative in a dynamic environment
Is flexible and responsive to changes, especially at short notice
Has a good understanding of IT and learning platforms
Understands safeguarding, confidentiality, and GDPR
Wants to make a meaningful difference in the welfare and development of young people
Qualifications & Experience
Experience in education support, pastoral care, or customer-facing roles
Administrative skills including record-keeping, handling enquiries, and using MIS or databases
Familiarity with the UK Curriculum and educational environments
GCSEs (or equivalent Level 2 qualifications) in English and Maths
Willingness to travel as required (Norfolk, Suffolk, Essex)
Desirable:
Experience in alternative education settings
Previous pastoral or learner supervision experience
Personal Attributes
Friendly, approachable, and professional
Proactive, self-motivated, and able to work independently or collaboratively
Calm, adaptable, and responsive under pressure
Committed to supporting a positive learner experience
Key Responsibilities
Deliver session cover to support effective teaching and learning
Promote learner engagement and perform welfare support checks
Provide administrative and learning resource assistance
Support learners and staff with digital access and online learning
Assist with exams, assessments, and day-to-day centre operations
Licence/Certification: Driving Licence (required)
Work Location: On the road
To apply please call us on 01603 337028 or apply online to
TPBN1_UKTJ