We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses.
Job Description
We have an opportunity for a Digital Account Director covering Yorkshire and Humberside, joining a community of Digital Account Directors within Yell’s Field Sales channel. You will deliver best‑in‑class, high‑end and bespoke digital solutions to a high‑value client base. Each Yell Agency Customer will have a minimum annual spend of £8K across a wide product range.
The primary function of the role is to retain, nurture and grow customers’ product spend into high‑performing digital marketing solutions, whilst actively sourcing new business and working with a team on BDMs to drive referrals into your pipeline. Essentially, the need to develop and grow your client’s digital portfolio will be your everyday driver, alongside acquiring new high‑value customers looking for a digital agency‑level solution.
Key Responsibilities
* Managing an elite portfolio of customers, with annualised spend ranging from £8,000 to £70,000.
* Delivering growth sales primarily from our premium & bespoke products – actively identifying and acquiring new digital opportunities by developing advertising programs that meet clients’ needs and the Yell agency minimum spend thresholds.
* Working with your Field Sales Manager and team of BDMs to drive high‑quality referral opportunities whilst supporting in the training and development of the BDMs within your territory.
* Nurturing relationships with key stakeholders within the business including your Digital Marketing Manager, whom you share your accounts with, product and commercial managers, L&D, marketing and finance. Training and Onboarding: Facilitate training sessions and onboarding programs for new and existing team members, ensuring alignment with organisational goals.
* Best Practice Implementation: Drive the adoption of best practices within the team, leveraging your experience to cultivate a high‑performance sales culture.
Qualifications
* A minimum of 3 years’ experience in managing high‑value digital advertising accounts.
* Ability to demonstrate a highly successful track record of digital sales performance during your career to date from both a base of customer and high‑value acquisition.
* A strategic thinker with a high understanding of digital marketing campaigns and technology.
* Resilient and disciplined with tenacity. Never afraid to ask for testimonials which supports your client‑dedicated ethos.
* Ability to demonstrate a highly effective personal development plan to continuously adapt to the digital market and keep in touch with what our competitors are doing.
* An excellent communicator with the ability to explain complex digital information clearly and concisely.
* Emotionally Intelligent, demonstrating respectful, professional and collaborative approaches to team members and supporting functions within the business.
* Task‑orientated, willing to go the extra mile for your client every day. Flexible – able to adapt to changing priorities, targets and strategies quickly.
Why join us?
* Salary £51,000, OTB £22,000, Car Allowance of £6,000 or £6,800 (depending on your car)
* Yell Gold Award annual incentive
* At least 31 days holiday (inc. public holidays), building to 34 over 5 years
* Savings at over 900 outlets including supermarkets, fashion, electronics, and travel
* Access to mind, money and movement well‑being resources and gym discounts
* Savings on eye care and free eye tests
* Company‑wide and local recognition schemes
* 24/7 Employee Assistance Programme support
* Pension scheme for colleagues aged 22 to State Pension Age
* Life insurance for all
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