Overview
Join to apply for the Food & Beverage Attendant role at Park Lane Club London.
Job posted recently. Closing date: 29/10/2025.
Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guests across platforms or venues. Our ten destinations across the UK and Egypt include Empire Casino in Leicester Square and London's Metropolitan Mayfair. We are a "Why Not?" brand that likes to challenge the status quo and we are passionate about looking good, feeling great, keeping our finger on the pulse, doing things with a twist, and being safe hands for our customers and people.
What We Are Looking For
Our venue has an international reputation for delivering world-class gaming and the best hospitality. You will help deliver the perfect, bespoke experience while developing your career. In this role you will be vital to our customer service delivery, providing exceptional service, ensuring food and beverages are served in a timely manner, and contributing to the overall guest experience.
Main Responsibilities
* Ensuring an exceptional standard of customer care, while adhering to company procedures, health and safety and hygiene regulations.
* Being an effective team player.
* Till operation and cash handling.
* Prepare and serve food and drinks ensuring a high standard of presentation.
* Clearing tables of cutlery and glasses; cleaning and storing items effectively.
Who You Are
* Outstanding customer service skills.
* Exceptional interpersonal skills and able to maintain a positive, appropriate relationship with all guests.
* Methodical and attentive to detail.
* Ability to promote all areas of the Club and understand departmental operations and services to explain and guide guests during their visit.
* Previous experience in a customer service environment.
* A team player.
* Clear and concise English communication.
* High level of personal integrity.
* Strong work ethic with a passion for exceeding expectations.
* Respect and appreciation for all.
* Encourage and contribute towards a culture that supports everyone to be the best they can be.
Please Note: You must be aged 18 or above and have the right to work in the UK.
Role Details
* Role: Food & Beverage Attendant
* Salary: £12.21 per hour
* Employment type: Permanent - Full-time
* Venue: Alea Nottingham
* Site Address: 108 Upper Parliament Street, Nottingham, NG1 6LF
Additional Notes
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Job reference: LM1377232NotFBAA
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