Business process & continuous improvement coordinator

BUSINESS PROCESS & CONTINUOUS IMPROVEMENT COORDINATOR

• Excellent opportunity for a Business Process & Continuous Improvement Coordinator to join a growing Managed Service Provider focused on operational excellence, automation, and continuous improvement.
  * Permanent, full-time position based in Essex, working closely with operational, technical, and leadership teams across the business.
  * Ideal for candidates with experience in process improvement, ISO compliance, automation, and operational governance within an MSP, IT services, or technical environment.
  * To apply, please email .

Who is the client?

Our client is a well-established technology services provider delivering IT, Cloud, and Managed Services solutions to customers across the UK. As part of their continued growth, they are investing heavily in operational efficiency, automation, and quality standards and are looking for a proactive individual to drive these initiatives across the business.

What will you be doing?

This is a varied role focused on process optimisation, compliance, automation, and continuous improvement. You'll work across multiple departments to improve operational efficiency, support ISO compliance, and help modernise business processes through automation and standardisation.

Key responsibilities include:

• Mapping, documenting, and standardising business processes across multiple departments.
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