Role Title:IT Technician
Accountable to: IT Services Delivery Manager
Role Summary:The ICT Technician will support the effective operation of the IT and AVA services across the Trust, ensuring the smooth running of all systems including hardware, software, servers, networks, and security infrastructure. The role includes maintaining the Trusts AV facilities and collaborating with Network Managers on future developments in IT, AVA, CCTV, telephony, and security access.
Under the direction of the Services Delivery Manager you will be expected to:
1. Support the development and implementation of the Trust's IT/AV Strategy.
2. Maintain IT/AV service contracts and manage licences.
3. Work within assigned IT/AV budgets
4. Ensure compliance with assigned IT/AV budgets.
5. Oversee the installation, configuration, and maintenance of all IT/AV hardware and software.
6. Support IT/AV security, group policies, and ensure data protection compliance.
7. Maintain and develop the Trusts websites and learning platforms. Including Intranets
8. Operate and maintain CCTV, telephony, and access control systems.
9. Provide technical support to staff, assist apprentices, and liaise with external ...