Location: Roker, Sunderland
Closing date: 30 June 2026
Salary: Reasonable out of pocket travel expenses
Rainbow Trust
Your Role May Include
General administrative tasks
Digitising records by inputting data to our case
management system
Collating information/assessment packs
Preparing packs for training
Producing promotional materials
Answering telephone enquiries
Contacting local businesses and attractions willing to donate their products, time or tickets
Supporting the team to grow their presence in the local area by networking with local organisations including schools, churches and community organisations.
Assisting with coordinating family events especially around the school holidays
Supporting the Volunteering Team with local volunteer recruitment
What We're Looking For
Experience of working in an office in an administrative role
Strong IT skills including Microsoft Office and willingness to learn our in-house database
Well organised with the ability to prioritise tasks
Good communication skills both verbal and written
Experience of interacting with people from a wide variety of backgrounds
Ability to empathise with families in stressful circumstances
An understanding of the importance of safeguarding and confidentiality
Flexible approach with the ability to work on own initiative and as part of a small team.
Your Commitment
We are looking for support in person at our office in Sunderland.
You will be able to commit to a minimum of 4 hours per week, for a minimum of 12 months.
Hours to be agreed with Family Support Manager.
In order to attend Team Meetings you would need to be available to volunteer on Wednesdays.
Training And Support
A dedicated member of Rainbow Trust staff will guide and support you in your work
You will receive a full induction to the charity and a programme of training relevant to your role
Mandatory raining will cover areas such as safeguarding, active listening skills, health and safety, confidentiality and GDPR
Further modules will be available for you if you would like to develop your knowledge
Why choose Rainbow Trust?
We are a Best Companies Top 10 Charity to work for
We offer professional training and opportunities to develop your skills and knowledge
The enjoyment of becoming part of our friendly and welcoming team, knowing you are making a valuable contribution to the lives of the families we support
A calendar of social events for volunteers, including Christmas events and celebrations for Volunteers' Week
We will reimburse your out-of-pocket travel expenses
Ready to apply?
Get in touch with our Volunteering Team by email at or call us on
Selection process: Enrolment form, references, interview, Disclosure and Barring Service Check (DBS)
Please note that we will only process applications from volunteers who are resident in the UK and who have already obtained the relevant immigration permits. We are unable to sponsor Charity Worker Visas.