This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where youll play a pivotal role in driving the centres success. Supported by an Assistant Manager and Workshop Controller youll lead a team of around 11, with skilled technicians and customer services advisors to deliver a seamless service.
£39,766 per annum
Average uncapped bonus of £11,500 per year (with potential to earn more)
5 days a week
Earn extra with our refer a friend scheme T&Cs Apply.
To be a success in this role:
Youll have a track record of achieving success with teams, working to give customers a fantastic experience. Accountable for the day to day running of your Centre, for maximising profit and minimising loss, in this role youll really come into your own.
Delivering excellence will be woven through everything that you and your team do, both in terms of quality standards and results.
Youre no stranger to efficiency, and will optimise workforce scheduling, ensuring maximum capacity in the Centre to meet customer demand. Alongside this, with your analysis of customer metric and Centre performance d...