Multinational Client Services Specialist – Multinational Solutions
Location: Ipswich, UK
At AXA XL we solve today’s complex risks to drive tomorrow’s innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger.
What you’ll be doing
Use underwriting tools to support the underwriter in defining the structure of Global Programmes and provide advice to UW on possibilities for coverage etc.
* At request from Underwriting, participate in client/broker meetings to illustrate account implementation capabilities and provide deal structuring advice.
* Liaise with underwriters to ensure correct interpretation of data for accuracy and completeness.
* Maintain documentation/files handled by role holder in UW file ensuring all documentation is retained centrally.
* Premium bookings including reinsurance and captive payments.
* Track implementation progress and liaise with our global network to resolve queries.
* Liaise with the Credit Control team - answering queries, tracking, and monitoring premium using core underwriting systems.
* Deal with requests originating from client/broker immediately and refer to Underwriting as required.
* Foster positive relationship with internal/external counterparts to get a mutual understanding of their needs.
* Develop expert level knowledge with regards to systems, and processes and keep abreast of new guidelines published. Act as reference point for others in unit when questions come up and/or uncertainties exist.
* Ensure data quality accuracy ratios at the defined level/metrics.
* Other ad-hoc duties and projects.
What you’ll bring
* General insurance knowledge, preferably experience of working on Global insurance programmes, within Property, Liability, Marine or other Specialty lines.
* Knowledge of Underwriting processes with regards to the following areas:
o Global Programmes, structuring, compliance principles.
o Reinsurance concepts (FAC RI, Captive, Treaties etc.).
o Knowledge of premium allocation principles, (European) cross-border tax calculation & processing specifics as well as insurance accounting principles.
o Advanced working techniques / self-organization skills to manage assigned portfolio of accounts, to-do’s and working to various deadlines, keeping track of in- and external correspondence.
o Computer literate – experience of Microsoft Outlook, Word, Excel, Powerpoint, Teams and Power BI would be advantageous.
o Effective communicator.
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
Benefits
* Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
* Robust support for Flexible Working Arrangements.
* Enhanced family-friendly leave benefits.
* Named to the Diversity Best Practices Index.
* Signatory to the UK Women in Finance Charter.
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
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