Project Transactional Finance Administrator
Fixed Term Contract – 12 Months
Location: Ashtead Hospital, Surrey. Contract: Full Time, 12‑month Fixed Term Contract.
The Project Transactional Finance Administrator will support the Finance Transformation project by delivering core transactional finance activity, specifically within the Accounts Receivable function. This will include, but is not limited to, credit control and billing activity during the transition to a centralised finance hub.
This role plays a key part in ensuring the financial stability of the organisation by supporting transactional finance activity as the centralisation project is rolled out. The post holder will work as part of a flexible, centralised resource pool and collaborate closely with hospital‑based teams and the wider Finance function.
Duties and Responsibilities
* Operate as part of a centralised resource pool, providing flexible support across billing and credit control functions based on business demand and project priorities
* Adapt quickly to changing workloads and priorities, reallocating effort to critical activities such as billing deadlines, cash collection targets or issue resolution during transition phases
* Support end‑to‑end billing processes during the transition into a centralised finance hub
* Invoice all accounts to patients, insurers, NHS and other third parties in a timely and accurate manner, responding effectively to issues or queries
* Escalate any issues with data collection that prevent coding and billing to the appropriate hospital team, raising persistent issues to the Billing Team Lead. Ensure all data collection requirements are met for coding and billing purposes
* Ensure parking management and Work in Progress are maintained below maximum acceptable levels
* Undertake outpatient coding and escape back to the hospital coder where activity falls outside the outpatient procedure coding document
* Monitor and manage outstanding debts from private patients, insurance companies, NHS bodies and third‑party payers
* Follow up overdue accounts via telephone, email and written correspondence in accordance with company policies and procedures
* Ensure prompt cash collection to minimise risk within the debtors ledger
* Liaise with patients, insurers and NHS Shared Business Services to resolve billing queries or disputes in a prompt, professional and empathetic manner
* Reconcile accounts and investigate discrepancies, liaising with billing teams and site‑based operational staff to ensure adjustments or corrections are processed where required
* Escalate high‑risk or aged debt issues to the Finance Hub Manager
* Deliver excellent customer service to all stakeholders
* Support compliance with data protection and confidentiality regulations, including GDPR
* Receive and make telephone calls professionally and efficiently
* Provide general support to colleagues across the Finance team as required
Why Join Us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support wellbeing, work‑life balance and career development, because we are people caring for people.
Health, Wellbeing and Financial Security
* Private Medical Cover, with the option to add your partner and dependants
* Discounted Bupa Dental Insurance
* Life Assurance (Death in Service) at three times base salary
* Private Pension, with Ramsay matching contributions up to 5 percent after a qualifying period
* Employee Assistance Programme
Work–Life Balance
* 25 days annual leave plus bank holidays, with the option to buy or sell additional days
* Flexible shift patterns, where possible
* Family‑friendly policies, including enhanced parental leave
* Volunteer leave to support causes that matter to you
Career Development and Recognition
* Training and development through the Ramsay Academy to support career progression
* Colleague recognition programme to celebrate and reward our people
Lifestyle and Everyday Perks
* Access to the Ramsay benefits platform offering a wide range of discounts
* Cycle2Work scheme
* Subsidised staff restaurant where available
* Free on‑site parking where available
We are committed to equality of opportunity for all.
This position is subject to background and DBS checks.
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