A leading care organisation in the UK is searching for an experienced IT Service Delivery Manager based in Alcester. This role involves owning end-to-end IT service delivery, monitoring service performance against SLAs, and leading incident management strategies. Candidates should have over five years of experience in IT service delivery, a strong understanding of ITIL frameworks, and excellent stakeholder management skills. The position offers a salary of up to £55,000 per year and supports hybrid working for a balanced work environment.
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