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Scrum Master (Joiner Mover Leaver /IDAM) Job in Europe, London
Client: Salt
Location: London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 8248f0782a2b
Job Views: 5
Posted: 02.06.2025
Expiry Date: 17.07.2025
Job Description:
Scrum Master (IDAM Operations / the Joiner-Mover-Leaver Team) – Banking Client – Brussels
Duration: 6-12 months
Rate: flexible
IDAM Operations manages various day-to-day services and processes across different technology stacks (Sailpoint/CyberArk), including logical and privileged account lifecycle management and Joiner-Mover-Leaver activities, supporting IDAM stakeholders.
As a Scrum Master for the Joiner-Mover-Leaver Team, you will oversee the team responsible for end-to-end management of end-user access throughout their lifecycle, ensuring timely and appropriate access rights.
Responsibilities include:
* Leading a team of JML operators
* Meeting operational targets and service levels
* Supporting other teams within IDAM operations as needed
* Promoting a "first time right" approach to ensure quality and compliance
* Driving continuous improvement to mature the team
* Providing monthly reports on demand and delivery, productivity, and performance
* Managing stakeholder reporting (KPI/KRI)
* Handling stakeholder escalations and ensuring client satisfaction and education
* Facilitating Agile ceremonies and prioritization of support and change activities
Qualifications include:
* Experience leading hybrid teams across multiple locations
* Experience in highly regulated environments, preferably financial services
* Strong leadership, organizational, and communication skills
* Ability to re-prioritize based on criticality and urgency
Please send your most up-to-date CV to us.
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