Responsibilities
* Support the management and delivery of retention bids, proposals, and presentations.
* Write clear, engaging, and client-focused content that demonstrates performance and added value.
* Manage a sales process tracker to maintain top-of-stream visibility and guide resource planning.
* Maintain timelines and ensure all deadlines are met across multiple projects.
* Coordinate with internal teams (Operations, Finance, Food Development, Marketing) to gather information and build responses.
* Assist in the creation of presentations, case studies, and supporting materials.
* Maintain and update the bid content library, ensuring materials are accurate and relevant.
* Support post-submission reviews and incorporate feedback into future bids.
* Provide team management support.
* Manage CRM and pipeline activities: maintain accurate records of all retention opportunities, track contract renewal dates, key milestones, and client activity, support reporting on pipeline status and performance, ensure data is up to date and accessible, and contribute to improving CRM processes and consistency of use.
Qualifications
* Experience working with tenders and business proposals (preferably within the catering industry).
* Strong written skills with the ability to produce clear and engaging content.
* Highly organized with good time management and attention to detail.
* Comfortable working across multiple projects in a fast-paced environment.
* Strong communication skills and ability to collaborate with different teams.
* Experience using CRM systems (or willingness to learn quickly).
* Good Microsoft Office skills (Word, PowerPoint, Excel).
* A proactive and positive attitude with willingness to learn and develop.
* Previous experience supporting or mentoring team members (formal management experience beneficial but not essential).
Benefits
* 25 days annual leave plus bank holidays.
* Staff discount scheme across 850+ retailers.
* Pension scheme and other company benefits.
* Monthly incentives and recognition for top performers.
Equal Opportunities and Legal Information
We are a committed equal opportunities employer. If you require assistance for the interview process, please detail it within your application. All information is kept confidential and in compliance with GDPR requirements. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.
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