Job Details
* Locations: Yeovil, Shepton Mallett, Bridgwater, (cross‑county work expected)
* Full time, 37 hours per week
* Salary: £28,598 – £32,061 (plus a £4,451 recruitment allowance which expires on 31/12/2028)
* 28 days annual leave
* Permanent contract
Responsibilities
You’ll be supporting people across Somerset who are experiencing – or at risk of – homelessness.
As a Housing Options Officer, you’ll manage a varied caseload, working closely with applicants, landlords, partner agencies and colleagues to prevent or relieve homelessness wherever possible.
You’ll play a key part in delivering a compassionate, efficient service that’s grounded in legislation, good practice and doing what’s right for our communities.
The role is part of a restructuring of the service, and you’ll have the opportunity to shape how we do things. It is a hybrid role, with a mix of office, remote and in‑county work, and may require occasional outside‑normal hours to support duty cover or emergencies.
Experience and Qualifications
Experience of working with vulnerable adults, including managing a caseload in some way, is essential.
Previous roles could include: Police Officer, Social Work Assistant, or similar positions. You should be comfortable working collaboratively with multiple agencies, distilling complex information clearly, and maintaining clear professional boundaries.
You must be creative, inquisitive, resilient and able to make difficult decisions when needed.
Applicants must have a right to work in the UK without the need for visa sponsorship.
Benefits
* Healthy work‑life balance and flexible working arrangements, including working from home.
* Generous annual leave allowance with opportunity to purchase extra leave.
* Staff discounts in gyms and other services.
* Employee Assistance and wellbeing services.
* Auto‑enrolment onto a generous Pension Scheme and optional enhancement through an Additional Voluntary Contribution scheme.
* Flexible Benefits Scheme via salary sacrifice for cycle and health screenings.
* Staff shop discounts across various retailers, online shopping, restaurants, cinema tickets, insurance benefits, and more.
Additional Information
This role requires an enhanced DBS via the online disclosure procedure.
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