POST TITLE: Deputy Manager
ACCOUNTABLE TO: Registered Manager
JOB DESCRIPTION:
The post holder will be the lead nurse for the area and will play a pivotal role in ensuring that the company provides high quality client focused care within the unit.
The post holder will provide professional advice and support to other team members.
He/she will be managerially responsible and accountable for the Daytime management of the clinical area and will ensure the timely provision of care ensuring the supervision, assessment, planning, implementation and evaluation of care.
The post holder will be responsible for ensuring a good learning environment for all staff, overseeing the provision of training opportunities within this area and meet the needs of all members of the care team.
The post holder will be innovative in maintaining an environment that is conducive to the delivery and maintenance of a high standard of patient care.
MANAGERIAL/ORGANISATIONAL
1. Develop and implement the homes philosophy and care models.
2. lead a team of staff, in order to carry out delivery of care to a complex group of patients.
3. Manage the delegated budget for the unit, working closely with the Registered Manager.
4. Develop the care team, ensuring a learning environment.
5. Ensure the health and safety of all staff, patients and visitors, reporting any incidents, hazards, or defects and taking responsibility to minimise risk.
6. Deploy staff to ensure safe and appropriate nursing care is given at all times. This includes the staff rostering.
7. As Line Manager, take responsibility for Personal Development, Review, sickness absence, disciplinary and grievance, recruitment and selection and personal career development. Statutory and mandatory training, delegating as appropriate.
8. Ensure all complaints both formal and informal are dealt with promptly and courteously in accordance with Company policy.
9. Meet regularly with the Registered Manager to monitor clinical care, finance/resources and HR issues, ensuring clear communication pathways.
10. To act as a role model to the nursing team within the designated clinical area. Promoting and demonstrating the standards of care and behaviour expected, promoting professional and courteous culture and ensuring best practice.
LEADERSHIP
1. Ensure high standards of client care at all times challenging and ensuring others challenge poor practice.
2. Be mindful of dignity, privacy, cultural and religious needs of clients, staff and visitors at all times.
3. Ensure that all patient care is assessed, planned, prioritised and high quality, both physical and psychological delegating to support staff as required.
4. On a daily basis and in accordance with the personalised client care, undertake and record clinical observations and take any appropriate action based on the results. Delegate these tasks as appropriate.
5. Develop relevant skills to the client group after appropriate training and achievement of competencies in line with a personal development plan.
1 6. On Call as delegated by The Manager.
1. Ensure on arrival to the unit, clients, relatives and other persons are received in a professional manner and act in a courteous and polite manner at all times, thereby ensuring good public relations between patients, public and staff.
2. Using professional judgement and be prepared to intercede and act as client advocate to clarify prescribed plans of care.
3. Ensure the maintenance of records at all times, document all actions and interventions in a clear and honest and timely manner in line with company policy.
4. Store, check and administer drugs in accordance with the Homes medicines management policy and be accountable for the custody of drugs.
5. Maintain a current knowledge of infection prevention and control practices and policies through annual mandatory updates and role specific training.
6. Ensure next of kin are informed of client's treatment and admission in line with Caldicott guidelines.
7. Agree, set and ensure systems are in place to continuously monitor, review and reset clinical standards of care.
8. Ensure the CQC quality standards are achieved and maintained.
9. To act up in the absence of the Registered Manager if required.
EDUCATION/TRAINING
1. Lead the training supervision and continuous assessment of all staff, delegating as appropriate. Provide a quality learning environment for all staff including NVQ trainees.
2. Ensure all mandatory study days are attended at predetermined frequencies and that accurate records are maintained taking overall responsibility of planning of statutory and mandatory training or delegate as necessary of such.
3. Monitor and supervise performance of all staff, identifying and actioning specific training needs delegating as appropriate and if need be performance management staff.
4. Lead and actively contribute to the development and delivery of unit teaching and mentorship programmes.
5. Lead and contribute to developments on the unit dictated by company and national initiatives and undertake benchmarking.
6. Take responsibility for personal updating and development, including mandatory training.
7. Lead and participate in the PDRP process for staff and delegate where appropriate.
PROFESSIONAL
1. The post holder is expected to be fully conversant with the NMC The Code and associated national Guidelines and abide by their guidance.
2. To attend all mandatory training as prescribed in Company Guidelines and adhere to all Company Policies.
3. Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, ie social workers and relatives.
Protection of Vulnerable Adults
The Company is committed to ensuring vulnerable adults are protected and come to no harm. All employees have a responsibility to be aware of national and local policies, their individual responsibilities with regards to the POVA agenda.
Standards of behaviour
As a member of staff, you must be committed to the delivery of high quality services for our clients including their right to be treated at all times with dignity and respect.
Health & Safety
All employees have a responsibility to abide by the safety practices and codes authorised by the Company. They have an equal responsibility with management for maintaining safe working practices.
Staff Development
To undertake annual appraisal and develop personal development plans for all staff for whom you have line management responsibility.
Staff Engagement
To engage with all staff on the design and delivery of services. This means listening to and involving staff in decisions that affect them and the service that they provide.
Job Type: Full-time
Pay: £14.30 per hour
Expected hours: 30 – 36 per week
Benefits:
* On-site parking
Application question(s):
* How many years of experience do you have in a care home environment?
Experience:
* Leadership: 1 year (preferred)
Work Location: In person