George Bell Funeral Service is an independent, third generation family business located in the village of Lostock Green in Northwich. We pride ourselves on serving families in the local community and providing the best service. This role is varied and would be suited to a candidate who has the following attributes:
Excellent communication skills and professional telephone manner.
Strong time management and organisational skills.
Excellent verbal and written communication skills with a high degree of accuracy and attention to detail.
Proactive approach to help support the team to achieve deadlines.
Capable of managing multiple tasks accurately to a high standard while under pressure.
The ability to react calmly and compassionately in emotional circumstances
An open mind when it comes to working around and coming into contact with the deceased.
Flexible attitude – adaptable to the needs of the organisation, working after hours when required to complete tasks.
Reliability, honesty and a commitment to always maintain confidentiality.
To be considered for an interview you will need:
Minimum qualifications in English and Maths grade C/5 and above.
Keyboard skills essential: RSA typing qualifications or similar preferred.
Experience in the funeral industry is desirable, but not essential.
Proficient in IT using Microsoft Office software programs.
Responsibilities
Using funeral software for data entry to produce documents.
Design and printing orders of service and brochures using graphic design software.
Compiling and submitting press announcements to deadlines.
Telephone and face to face interaction with bereaved families, clergy and local authorities.
Assisting funeral directors with arranging funerals and diary management.
Liaising with florists and catering venues.
Dealing with administrative tasks, processing payments received and keeping records up to date.
Processing charitable donations. This will involve accurate recording of all donations received, corresponding with clients and sending donations to charities.
Working in a funeral home includes duties that require you to have close contact with the deceased, which will include preparation for chapel visits ensuring that all activities are carried out respectfully and with dignity.
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Job Type: Permanent, Full-time
Pay: From £27,000 – 28,000 per year
Schedule:
* Monday to Friday 9.00 am – 5.00 pm
* Alternate Saturday mornings 9.00 am – 12.00 pm (time worked in lieu for time off)
20 days holiday, plus 8 bank holidays and 13 lieu days accrued throughout the year.
Job Types: Full-time, Permanent
Pay: £27,000.00-£28,000.00 per year
Work Location: In person
Application deadline: 08/10/2025
Reference ID: Office Administrator