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Customer Care - Melton Mowbray LE13 1RB, Melton Mowbray
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Client:
Location:
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
2d0c9cc769b4
Job Views:
12
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in the dining area and toilets, and fostering a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, high-energy environment, and we are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Good communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also important.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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