Libertatem is committed to providing high-quality healthcare services to our clients, offering compassionate, person-focused care that promotes independence and improves quality of life.
Main duties of the job
As the Care Coordinator, you will act as the primary point of contact for clients and support workers, providing critical operational support and overseeing daily care logistics. Key responsibilities include developing and managing care schedules, monitoring and addressing cancelled care hours, overseeing high-quality, person-centred care, hosting team meetings, recruiting and matching support workers, collaborating with HR and Clinical Leads, coordinating with internal and external stakeholders, supervising care and medication standards, and supporting scheduling, billing, and payroll.
About us
Sonderwell is a healthcare provider committed to delivering high-quality, personalized care that promotes independence and improves quality of life for their clients. They have a team of dedicated professionals who work together to ensure that their clients receive the best possible support.
Job responsibilities
About the Opportunity:
Libertatem is committed to providing high-quality healthcare services to our clients, offering compassionate, person-focused care that promotes independence and improves quality of life.
We are seeking a dedicated and experienced Care Coordinator to join our growing team. This role is essential to ensuring that our clients receive the highest quality of care and that our support workers are well-supported and motivated. This is an exciting opportunity for a proactive individual with experience in domiciliary care who thrives in a dynamic environment and has a passion for leading others.
As the Care Coordinator, you will act as the primary point of contact for clients and support workers, providing critical operational support and overseeing daily care logistics.
Key Responsibilities
Client Care
* Develop and manage care schedules to meet clients’ needs, ensuring coverage for staff absences.
* Monitor and address cancelled care hours with Team Leaders.
* Oversee high-quality, person-centred care and maintain strong communication with clients and families.
* Host team meetings to promote collaboration and problem-solving.
Staff Management
* Recruit and match support workers to clients in partnership with recruitment.
* Collaborate with HR and Clinical Leads to address staff issues and ensure ongoing training.
Communication and Collaboration
* Coordinate with internal and external stakeholders to ensure seamless care.
* Supervise care and medication standards and maintain accurate records.
* Report on client progress and share service impact with stakeholders.
Operational Efficiency
* Plan and deploy resources efficiently across care packages.
* Support scheduling, billing, payroll, and participate in the on-call rotation.
About You
* Strong customer service skills with experience in domiciliary care or a similar environment.
* Outstanding communication and logistical planning skills.
* Ability to work both independently and as part of a team, with a calm approach under pressure.
* Mentoring and coaching experience to support the development of other team members.
* Own transport is essential.
What We Offer
* Basic Salary up to £30,000 depending on experience
* Be part of a committed team dedicated to making a difference in clients’ lives.
* Growth opportunities and a supportive work environment.
* 25 days annual leave + bank holidays
* Comprehensive training and development opportunities
* Cycle to work scheme
Apply Today!
If you're passionate about care and want to be part of a team that truly makes a difference, we'd love to hear from you.
Our Safeguarding Commitment
Libertatem Healthcare Group recognises the benefits of collaboration to prevent and stop risks and experiences of abuse or neglect, while respecting individuals' rights to make informed choices. We are committed to promoting the wellbeing of both adults and children, considering their views, wishes, feelings, and beliefs in all actions. We adhere to the six key principles underpinning safeguarding work.
The Libertatem Healthcare Group is rated OUTSTANDING by the Care Quality Commission and is a registered provider with CIW in Wales.
Person Specification
Qualifications
* Strong customer service skills with experience in domiciliary care or a similar environment, outstanding communication and logistical planning skills, ability to work both independently and as part of a team with a calm approach under pressure, mentoring and coaching experience, and own transport.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required to ensure suitability for the role.
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