The Service Manager will lead the operational management of a range of Accommodation and community-based services across North Manchester Accrington and East Lancs. These services have been developed to meet the needs of people who have a Mental Health Needs and or Learning Disability.
As Service Manager you will ensure that our services are of the highest quality, and meet all Commissioning and Contract Standards and requirements. You will demonstrate this through co-ordinating comprehensive quality and contract monitoring processes. You will ensure that the care and support delivered is truly personalised and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and develop community connections. You will promote and re-inforce a culture of responsive, person-centred practice and active support across the services, with relationships based on respect and unconditional positive regard.
Your role will include responsibility for:
* Recruitment and selection of staff matched to needs of service users
* Management and support of a team of managers and senior staff
* Deployment of staff to meet the needs of service users
* Ensuring continuous, reliable and consistent service delivery at all times
* Maximising positive outcomes for all service users
* Performance management
* Auditing and Quality Assurance
* Compliance with commissioner expectations and standards
* Contract management
* Providing excellent customer care to all stakeholders
Vacancy Reference Number: 86753
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Application Instructions:
In order to apply, please read the job description and then complete the online application form using the links above.
You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
If you require any advice on completing your application form, please call us on 0161 236 0829.
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
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