Are you a highly organised administrator with a passion for people and processes? Join our dynamic HR team as an HR Assistant and play a vital role in supporting the employee journey from start to finish. What you'll be doing As an HR Assistant, you'll be the first point of contact for incoming HR queries via our automated ticketing system, ensuring accurate and timely responses in line with service-level agreements. You'll support all aspects of the employee lifecycle, including: Drafting new starter offers, and contracts, and processing payroll changes Managing internal moves, promotions, and flexible working requests Handling parental leave administration and employee relations documentation Conducting leaver processing, exit interviews, and reference requests Maintaining accurate employee records and HR files Managing HR systems for daily, weekly, and monthly tasks Supporting internal and external audits Recommending process improvements and ensuring FCA compliance Providing ad hoc admin support to the wider HR team You’ll also collaborate closely with HR Business Partners and Employee Relations to ensure consistent and effective service delivery. What we're looking for Experience working in an HR function or administrative environment Strong track record in a fast-paced, high-volume admin role Excellent attention to detail and the ability to manage multiple priorities Confidence using HR systems and Microsoft Office (Word, Excel, PowerPoint) A proactive, can-do attitude and the ability to work independently Why join us? We offer a supportive, inclusive work environment with opportunities to develop your HR skills and grow your career. Whether you're looking to build on existing experience or take the next step in HR, we'd love to hear from you