* Location: Woodhatch Place, 11 Cockshot Hill, Woodhatch, Reigate, RH2 8EF
Description
We are committed to the development of our workforce.This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
This role has a starting salary of £33,552 per annum, based on a 36 hour working week.
We are looking for a Business Support Coordinator to join our expanding team within the Children, Families and Lifelong Learning Business Support Team, located at our Woodhatch Place office (Reigate), providing support to front line social workers based in the South East of Surrey.
Wellbeing and ensuring a work-life balance is very important to us and a key component of this is our hybrid way of working. You won't be required to be in the office 5 days a week, however there is a requirement to work in the office on a rota basis at least two days a week. Core working hours are 08:50-17:00 to ensure full cover is provided to operational teams.
Our Offer to You
* 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
* Option to buy up to 10 days of additional annual leave
* A generous local government salary related pension
* Up to 5 days of carer's leave and 2 paid volunteering days per year
* Paternity, adoption and dependents leave
* An Employee Assistance Programme (EAP) to support health and wellbeing
* Learning and development hub where you can access a wealth of resources
* Wellbeing and lifestyle discounts including gym, travel, and shopping
* A chance to make a real difference to the lives of our residents.
About the Role
Children, Families, and Lifelong Learning provides a range of specialist services to support vulnerable children and young people. These services operate within extensive statutory frameworks, requiring staff to have specialist knowledge to deliver effective support to high-risk and high-need groups.
Our administrative teams play a vital role in ensuring Social Care Practitioners receive quality and timely support. As a Business Support Coordinator, you will lead and develop a team of administrators to provide an efficient and quality administrative service, helping to improve outcomes for children.
Working closely with the Senior Business Team Leader and Business Team Leader, you will ensure the smooth and effective delivery of support services, ensuring a proactive, resilient and flexible approach to statutory tasks and other administrative requests, achieving this by efficiently managing workloads, staff, and coordinating with social care teams and senior management.
As a motivated, enthusiastic, and ambitious individual with a strong administration and people management background, you will be joining a team that places a premium on exceptional service delivery and ongoing development. We are looking for a highly organised individual who takes initiative, sets clear priorities, and meets deadlines effectively. You will be proactive in assessing and implementing process improvements to enhance service performance and customer satisfaction.
Your Application
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:
* Experience of managing a team
* Experience of overseeing team workloads
* High level administrative skills
* Excellent communication skills and the ability to build key relationships
* Confident, organised and proactive approach
* Excellent IT skills and proficient in using Microsoft Office
To apply, alongside your CV, you will be asked to answer the following questions:
* Please provide details of your supervisory or management experience
* Please provide examples of when you have taken the lead in managing team workloads
* Please describe a time you have had to use innovation and flexibility to solve an issue/problem
* Please list your key skills that are relevant to this position.
Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
This job advert closes at 23:59 on 30th November 2025 with interviews planned to follow.
A Basic DBS 'Disclosure and Barring Service' check will be required for this role.
We look forward to receiving your application, please click on the apply online button below to submit.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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