Role: Head of IT Operations (IT Ops, Services, Cyber)
Location: Stratford Upon Avon / Cotswolds
Salary: Strong Base Salary + Benefits
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Role:
This is a newly created Head of Technology role reporting into board level for an ambitious B2C led organisation that have a superb brand in the market. Physical business, multi-site with award winning services.
The organisation has recently received significant investment, are acquisitive by nature and are looking for a Head of Technology / Head of IT Operations to lead them through their next phase of growth. This role will lead, develop and implement a comprehensive IT strategy and also own BAU related run activities.
Broad role, responsible for IT Infrastructure, Operations, Service Management and InfoSec across a multi-million £ well respected brand. Up to 1k users that services thousands of customers around the UK.
Suited to Senior Managers or proven Head of’s looking to really have a significant impact.
Role:
* Develop and execute the IT operations strategy aligned with business objectives.
* Lead and mentor IT operations teams including infrastructure, service desk, network, cyber security and cloud operations. (7 direct reports)
* Develop and maintain an information security strategy and plan to ensure the security of our systems and data.
* Work to ensure systems are secure and compliant with relevant regulations and standards (e.g., GDPR, PCI DSS, Cyber Essentials/+, ISO 27001).
* Oversee the design, implementation, and maintenance of IT infrastructure (on-premises and cloud).
* Ensure high availability, performance, and scalability of systems and networks.
* Deliver a cloud-first model, driving efficient use of cloud capabilities wherever possible.
* Service Management, Vendor Management and Technology Resilience
Skills / Experience:
* Demonstrable experience leading a technology function through a significant modernisation, having a good understanding of ITSM, Infrastructure and Operations
* Background in IT Infrastructure / Service Management, now sitting at leadership level
* Experience delivering IT Services and Ops to a multi-site, complex organisation
Hybrid working model, with some travel where needed, commutable from Stratford-upon-Avon, Cotswolds, Gloucester, Evesham, Solihull, Coventry, Birmingham and more.