Admiral Group Plc in Cardiff is looking for a Senior Service Designer to lead the design of complex services that enhance customer experiences across the insurance journey. The role demands over 6 years of service design expertise and the ability to integrate GenAI tools effectively in design workflows.
You will spearhead cross-functional projects, conduct in-depth research, and ensure that services are inclusive and effective. Strong experience in service prototyping and a customer-focused mindset are essential for this position.
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