This job is with Virgin Media O2, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Salary: £29,000 - £36,200 (£4,700 overtime + £2,500 commission). You will need to live in one of the following postcodes: CH1, CH2, CH4, CH65, CH66, LL11, LL12, LL13, LL14.
What You’ll Do
* Install and maintain broadband, TV, and phone services to customers’ homes.
* Quickly resolve technical issues, ensuring customers stay connected to what matters most.
* Provide exceptional service that leaves every customer satisfied and smiling.
* Work independently with the backing of a supportive team, always there to help you deliver your best.
The Must-Haves
* A UK manual driving licence.
* Confidence working at heights and outdoors in all weather conditions.
* To live in one of the specified postcodes above.
The Other Stuff We Are Looking For
* A problem‑solving mindset and a passion for helping customers.
* A methodical, organised approach to work.
* The ability to be composed and adapt to any situation.
What’s in It for You
* A starting salary of £29,000 with the potential to earn up to £36,200 through on‑target earnings.
* Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 25 days of annual leave, UK bank holidays, and your birthday off. Plus the option to buy and sell up to 5 extra days.
* A 4‑day working week – after training you’ll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
* Up to 10% employer pension contributions and life insurance.
We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help.
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