Job Title: Service Contracts and Tender Manager Department: Service Department Reports To: Service Director Liaises With: Customers, NHS Supply Chain, Internal Personnel, and Suppliers Key Objectives Tenders: Identify, administer, and manage the full lifecycle of Tenders relevant to the company. Contracts: Develop and manage both new and existing business opportunities within the Service Division. Actively seek and capitalise on all potential service contract opportunities to maximise revenue and support departmental growth. Main Responsibilities Lead the identification, administration, and submission process of all relevant tenders. Produce high-quality, clear, and concise tender responses using formal business language. Act as the internal point of contact and subject matter expert for all tender-related matters. Negotiate, finalise, and follow up on service agreements with customers to ensure smooth renewals and secure new business. Maintain and contribute to the ongoing development of the CRM system. Support the Senior Leadership Team with tender and contract-related activities. Perform any additional duties relevant to the role as required. Candidate Profile Qualifications & Experience: Demonstrated experience in a similar role, particularly within a tender and/or service contract environment. Strong working knowledge of public and private sector tender processes, including bid writing. Skills & Attributes: Excellent written communication with strong vocabulary and attention to detail. Highly organised, with strong time management and the ability to meet tight deadlines. Resilient under pressure and able to manage multiple priorities. Numerate and confident user of Microsoft Excel. Self-motivated, proactive, and solution-focused. Professional and articulate, able to represent the business confidently to external partners. Physical Requirements Good overall health and ability to fulfil all required duties effectively.