Sales Support Executive
Freight Industry
Castle Donnington
£26,000 to £27,000 per annum
We are recruiting for a Sales Support Executive to join a busy and fast paced sales freight office.
This is an important role working in a team handling a high number of day-to-day quotations, communicating across departments internally as well as with our client airlines and agents both locally and overseas.
Responsibilities:
* Prepare and process new sales quotations via the CB platform
* Follow up on quotes via telephone and email to convert opportunities into bookings
* Manage a high volume of daily quotation requests accurately and efficiently
* Communicate effectively with internal departments, airlines, and overseas agents
* Support the continuous improvement of the quote management system
* Deliver high levels of customer service at all times
Skills & Experience
* Strong customer service skills
* Excellent written and verbal English
* High level of accuracy and attention to detail
* Strong organisational and administrative skills
* Strong IT skills
* Ability to work effectively under pressure in a fast-paced environment
* Ability to work independently and as part of a team
* Quick to learn with a proactive approach
* Self-motivated and solutions-focused
Previous customer service / admin experience within the Freight industry would be an advantage however, if you have strong transferable skills and a desire learn the freight industry we are keen to hear from you