After-Sales Associate - Slough What We're Looking For Essential Technical Knowledge Proven experience in plumbing and bathroom products (essential). Ability to read and interpret technical drawings. Strong understanding of safety standards. Experience with Root Cause Analysis (RCA). Experience 2-5 years in after-sales, service engineering, or a technical support role. Experience in a customer-facing technical environment. Key Skills Excellent troubleshooting and diagnostic ability. Clear and confident communication skills. Strong customer-focused mindset. Well-organised with effective time management. Ability to write clear technical reports. Willingness to travel for site support when required. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people...