Permanent Full Time
We are looking to recruit a Repairs Supervisor to join us, based inHertfordshire.
About the Role
Joining us as a Repairs Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPIs. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all teamobjectivesare met within overall time,costand budget constraints.
You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities.Youllhold regular review meetings and coach, mentor and motivate staff, ensuring development needs areidentified.Youllalsobe responsible forresolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction.
Key attributes to this role are as follows:
Social Housing and Gas Breakdowns, Compliancy, Installations and Cyclical Maintenance background.
Operational management experience/service delivery in Gas delivery - managing operatives and subcontractors performance and KPIs.
Valid competency in Gas service delivery.
Passionate about service delivery,employeeand resident engagement.
Can do attitude and attributes perfected to deliver first time fix solutions.
Delivering a compliant,safeand resilient service.
Delivering services within budget.
Strongtrack recordof managing multi-site workforces.
No hybrid working, must be able to work frommain officelocatedinHertfordshire
Good levelof written English e.g. ability to write responses to complaints.
Good computer skills.
Good project management skills.
Good communicationskills e.g. ability to communicate with different stakeholders atdifferent levels.
Ensure best practice prevails throughout the Regions activities.
About You
Candidates will have a Social Housing - Gas Breakdowns, Compliancy, Installations and Cyclical Maintenance background, with a service delivery experience in Gas delivery.
With sound knowledge of construction methods,technologyand materials,youllhave excellent time management, IT and influencing skills, as well as a proactive and flexible approach.
Werelooking for someone who can manage operatives and subcontractors performance, who can deliver a compliant,safeand resilient service.It'svital you have valid competency in Gas service delivery, along with experience of inspections, quality assurance and governance of gas activities, including recording keeping.
You must hold a full UK driving licence for a minimum of 12 months. Please note you must be able to work frommainofficelocatedat Maida Vale also.
Benefits
Company Van (work use only)
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
Company Uniform
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leavinga lasting legacyin the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented peoplearekey to our success.
MSPS are proud to support the resettlement of armed forces personnel.
Please refer to the full Job Description upon completing your application.
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